Zoom is one of the first options that come to mind when looking for a more convenient and efficient video conferencing solution. These days, Zoom is the most popular and has already created a favorable impression on many users when it comes to giving the greatest services for connecting face-to-face with friends, family, and coworkers while at home.
It may, however, indicate an error despite its established usefulness and convenience services. When attempting to attend a Zoom conference or download a video call recording, some users have reported receiving an error. They receive a Zoom 403 Forbidden error code and are unable to utilize the software for video conferencing. We’ll go over the causes of this error in detail in this article, as well as a list of solutions that could be able to assist you to fix it. Check out the tips below and try to follow them for a better video calling experience the next time you use the app.
WHAT ARE THE CAUSES OF THE ZOOM 403 FORBIDDEN ERROR?
Zoom is currently undergoing maintenance.
- Zoom plans to improve its technology, particularly in terms of privacy and security for its users. The error is caused by the maintenance upgrades, and you will see the status Under Maintenance.
Incorrect permissions
- If the permissions on your folders or files are incorrect, they may return a 403 Forbidden error. Typically, folders will have 0755 and files will have 0644, both of which can be updated using FTP, SSH, or a file manager.
The index is missing.
- The server will produce a 403 error if your index file, either index.html or index.php, is missing.
Problem with the owner
- You’ll get the same 403 Forbidden error if the file owner isn’t the same as the account owner.
HOW TO FIX THE ZOOM 403 FORBIDDEN ERROR
- We have solutions for you to try to fix this error code. Simply follow the steps outlined below to quickly resolve the issue and regain access to the app.
Solution #1: Use the Zoom app on a PC or mobile device to join a meeting
- The first step is to use the download links to get the Zoom app on your computer or mobile device.
- Then, using your login credentials, sign in to the app.
- Then, to join the meeting, you must click on the link in your email or on a webpage.
- You will be prompted to open the Zoom app by your browser.
- You can now open the Zoom app on your PC by clicking the Open Zoom button.
- Finally, using the software, you will be able to attend the meeting
Solution#2: Use the Zoom Desktop Client
- If you are unable to join the conference via a web browser on your PC, you can join the meeting directly from the Zoom app without first going to a browser. If you use this method, you’ll need the Meeting ID to do so. Then follow the instructions outlined below.
- To begin, open the Zoom app on your computer or mobile device. When you activate the Zoom app, make sure you’re signed in to your account.
- Following that, you must click the Join option.
- The Meeting ID or personal link name must be submitted as the next step.
- You can also figure out the Meeting ID from the URL: it’s the number string between ‘/j/’ and ‘?’ In the URL, use the pwd’ strings.
- If you don’t want your video to start automatically when you enter, click the option Turn off my video.
- The last thing you have to do is enter your password.
Solution #3: Double-check the zoom status
- You can track the status of your web client at status.zoom.us to see if it is still operational.
- To open the drop-down menu, click Zoom Website and look for Web Client.
- Determine whether the status is working or in need of maintenance.
Conclusion: With a full understanding of the issue on your Zoom, we can assure you that you will have a better Zoom conference call experience and will never miss an important conference meeting with your colleagues or coworkers again.